FAQs - Spas

How do I know what type of spa to purchase?

First, consider how you’ll be using your spa. If you’re going to use it for exercise and therapy, maybe you should consider a spa with more depth and room for movement. If you’re going to use it with family and friends to relax and socialize, a spa with four or more seats is probably a good choice.

How should I prepare the location where I plan to install my spa?

If you are installing a self-contained spa unit, very little site preparation is needed. You should decide on the exact location before the unit is delivered. You will need a dedicated electrical outlet (110 or 220 Volt outlet), a nearby garden hose and a strong, level area that can support the heavy weight of the unit when filled with water.

What should I look for in a spa retailer?

Just as you would with any company, ask for references. Also try to find customers the retailer or installer may not have included on the list. You should also consider how long the company has been in business as well as their status with the Better Business Bureau and the National Spa & Pool Institute (NSPI).

Are there any hidden costs?

The contract with your local retailer should specify all of the costs associated with the purchase of the spa unit, any necessary equipment or parts, installation, shipping and delivery. You should also ask your retailer for an estimate on maintenance costs to keep your hot tub in good condition.

Will it be difficult to maintain the proper chemical balance in my spa?

With just a little reading, you will be able to easily and quickly maintain the proper chemical balance in your spa to keep the water clean, sparkling and inviting. Your local retailer can also help you with chemical selection.

I have small children and I’m concerned about installing a spa in my home.

The National Spa & Pool Institute recommends a safety cover for your spa that is easily locked. Check to see if this is included in the price of the unit, and make sure that it meets the American Society for Testing and Materials (ASTM International) F1346-91 safety standard. And, always remember that there is no substitute for constant responsible adult supervision when children are around water. Your retailer can identify available options for safety covers for the spa models you are considering.

Aren’t outdoor spas limited to certain seasons?

Outdoor spas can be used year-round in any climate. For especially cold locations, a winterizing kit can be installed that includes insulation for the unit, pipes and equipment as well as an insulated cover to retain heat and a device that is monitored by a thermostat or timer which will protect your spa from freezing. Imagine, your at-home retreat all the time at any time of year!

Are spas difficult to clean or maintain?

In a recent survey conducted by the National Spa & Pool Institute, 77% of current spa owners said they think their spas are easy to clean and maintain.

How often should I clean my spa?

In addition to quick and easy water testing before each use, spa manufacturers recommend that you clean the filter at least once a month, drain and refill the spa with fresh water once every 3 – 6 months and wipe down the hot tub skirting with a sponge as needed. To prolong the life of your spa follow the manufacturer’s instructions for water and filter maintenance.

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